Patient Financial Counselor

Description We are offering a contract to hire employment opportunity for a Patient Financial Counselor in Chicopee, Massachusetts. This role is centered around the healthcare industry and requires you to manage patient financial matters, including insurance verification, maintaining accuracy of records, and assisting patients with applications. You will be working in a fast-paced environment and using your skills for counseling, customer service, and billing functions.Responsibilities: Ensure the accuracy of patient insurance information in the system and maintain its accuracy Assist patients in completing MassHealth applications and staying up to date with MassHealth policies Verify and update all demographic and financial information for patients Collect patient balances when applicable Use MEDITECH software for managing and updating patient records Utilize Microsoft Excel for data management and analysis Perform billing functions to ensure accurate invoicing Provide counseling to patients regarding financial matters and payment options Deliver exceptional customer service to patients, addressing their inquiries and concerns promptly Handle copays and other patient payments in a timely and efficient manner.Requirements Proficiency in using MEDITECH software for health care information management Mastery of Microsoft Excel for data analysis and management Experience in handling billing functions, including invoicing, payment processing, and account reconciliation Ability to provide counselling services to patients regarding financial matters, payment plans, and insurance coverage Excellent customer service skills for interacting with patients, staff, and other stakeholders Knowledge of copays, including calculation, collection, and record-keeping. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .