Resident Occupancy Specialist

Description Position Description: The Resident Specialist will have responsibility for providing a superior level of customer service to the residents, guests, and team members at the property site. This role is responsible for showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance Manager for a variety of property related tasks. The Resident Specialist will adhere to the company’s Mission Statement and ensure the site is in compliance with all regulatory requirements. Candidates with experience in Section 8 housing and LIHTC are preferred. Answer or return all calls promptly and with the highest level of customer service. Schedule appointments and conduct in-person visits as needed. Listen to resident requests, concerns and comments, refer them as appropriate. Develop relationships with residents to understand their needs and aspirations and develop trust. Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service. Greet prospective tenants and show the property and its features in accordance with established procedures. Process applications for approval and follow up with applicants. Pre-qualify prospects in accordance with the company procedures and housing requirements Conduct service inspections with the Service Management team to ensure apts. are in move-in condition. Facilitate and attend community engagement activities with residents, as directed by the Community Manager. Manage rental payment process. Prepare recertification and lease renewals, and enter data into tracking system. Requirements Property Management, Yardi, Customer Service, Leasing Consultant, Landlord Tenant Disputes, Tenant Leases, Prospective Tenants, Administrative Assistance Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .