The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established
customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by
finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process.
Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside
Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and
maintain positive dealer relationships.