Instructor/Trainer

Description We are looking for a Technical Trainer during our Salesforce implementation for 25 hours a week to handle overflow training work for approximately 3-4 months. We are committed to exceeding expectations, having a strong commitment to diversity and inclusion, and fostering a highly collaborate and customer centric environment. The Technical Trainer designs, develops and delivers training, both instructor-led and eLearning in support of strategic projects and initiatives. KEY RESULT AREAS: Collaborates and communicates with business lines and external vendors to identify technical training needs and gaps across the organization Executes on training solutions to support initiatives within the Project Management Office and Human Resources departments Ensures that business processes and systems are adopted across the organization with minimal impact to daily production and the customer experience Delivers all or a portion of the initial training, ensuring a positive learner experience, provides train-the-trainer assistance, and plans for training reinforcements and sustainment Leverages and analyzes training data to evaluate learning effectiveness and instructional improvement opportunities Manages logistical aspects of training programs, including within Allegos Learning Management System, to ensure operational efficiency Leads meetings with business line managers and vendors, creates training plans and agendas related to technical initiatives Assists department with projects and initiatives as assigned and in support of strategic plan Proactively seeks knowledge expertise in the technical training environment as well as general business trends and practices to enhance offerings and practices Applies knowledge of adult learning theory to identify appropriate training media and methodologies based on audience learning styles Performs additional duties as requiredCONTACTS:Major Contact: Purpose: VP, Talent Development Manager Guidance and directionFVP, Project Management Director Guidance and directionFVP, Head of Talent Management Guidance and directionLearning & Development colleagues CollaborationProject Management colleagues CollaborationHR team members CollaborationDepartment Managers Collaboration Requirements REQUIREMENTS: 5 years’ experience designing, developing, delivering, and evaluating instructional design programs Strong technical aptitude, including proficiency in all aspects of Microsoft Office (Excel, Word, PowerPoint) and virtual training platforms Ability to quickly understand technical subject matter and platforms Excellent problem-solving and decision-making skills, ability to leverage available data to make informed decisions and communicate with key stakeholders Experience with e-learning technology; Articulate Storyline, Camtasia preferred Knowledge of adult learning theory, instructional design techniques and customer experience concepts Strong process and project management skills Ability to handle multiple tasks and projects simultaneously and independently within established timeframes Excellent written and oral communication, public speaking, and presentation skills Exhibits a relationship centric mindset, establishes, and maintains effective working relationships across the organizationTechnology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .