Description Opportunities for a Customer Service Representative!Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Braintree, Massachusetts!What you get to do every day
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence
Provide accurate, friendly customer service in a timely fashion
Receive and place telephone calls Requirements - Comfort and confidence when interacting with internal and external partners and clients/customers
Supportive, positive attitude with a professional demeanour applied to all tasks
No stranger to performing extensive research to resolve complex customer inquiries
Strong problem-solving skills
Advanced Microsoft Office skills
Basic knowledge in computer software programs and office equipment
Customer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Solid understanding of customer service
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Sound written and verbal communication skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .