OUR ROLE:
Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.
WHAT THIS ROLE WILL DO
- Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
- Prevent and resolve altercations among guests
- Lead guests and other employees in emergency evacuation procedures and provide assistance
- Maintain control by circulating through your work area throughout the shift
- Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
- Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
- May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
- Enforce House policy regarding photos/videos/recording devices
- Safeguard against theft and property damage
- Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
- Set up area before opening (stanchions, table configuring, etc.)
- Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift
WHAT THIS PERSON WILL BRING
Required:
- Ability to work late hours
- Flexible schedule
- 3 years’ work experience interacting with people in a positive environment
- Read, write and speak English fluently
- Tolerance of all cultures, music and art forms
- Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- A strong-sense of teamwork and ability to execute programs
- Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting
Preferred:
- Bi-lingual
- Experience recognizing valid ID’s
- Experience in a live music environment
- Self-defense training
- Experience using metal detection equipment
- EMT or other medical background
Physical Demands/Working Environment:
- Working environment is fast-paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet