Well-Known Footwear, Apparel, and Accessory Brand based in Boston, MA is looking for a new Full-Time/Permanent Office Experience Manager to join its growing team as the company is in the process of opening their brand-new, state of the art global headquarters! This person will have the opportunity to bring to life a friendly, open, and organized work environment for employees and guests and will contribute to the guest experience for visiting world class athletes, brand partners, and vendors alike by providing a personal and friendly experience for anyone coming into the office. Candidates must have a minimum of 3+ years of applicable office management experience and a Bachelor’s degree is required. Ideal candidates should be extremely personable, polished, and professional with strong time management skills and the ability to multitask and anticipate needs. This is a fantastic opportunity to join a creative firm with an amazing work culture!
Salary depends on experience (75-90k base), plus discretionary bonus eligibility, comprehensive medical/dental/vision benefits, unlimited vacation, 401k eligibility with company contributions, etc.
Hours are 9:00am-5:30pm, with flexibility. 5 days/week in office.
Responsibilities:
Act as main point of contact in the reception area, greeting guests, visitors, and vendors.
Oversee day-to-day office activities and provide meeting support as needed from arranging catering needs, ordering meeting/office supplies, engaging IT for tech support, and coordinating post meeting breakdown/clean-up.
Maintain a high level of integrity when it comes to the overall appearance of common areas in the office – hold yourself and our organization to a high standard. Work with the porter staff to ensure spaces are clean and presentation ready.
Provide direct administrative support as needed, including scheduling meetings, appointments, and events, maintaining digital filing system, mailing and shipping packages, and updating contact database and employee list.
Support HR team with special requests, including surprise and delight planning for staff.
Maintain schedule of employee-related events and programming.
Communicate with staff about office events.
Organize office procedures and handle necessary correspondence.
Manage all employee and guest waivers as needed.
Maintain a meaningful relationship with Building Management, Janitorial, and Engineering staff to proactively report facilities issues.
Oversee and maintain office equipment for uninterrupted function; identify and fulfill office supply needs.
Maintain and manage vendors and coordinate food delivery as needed.
Manage invoices from vendors to assist the accounting department.
Alongside the Facilities Director, manage all aspects of the office’s space/infrastructure planning (moves, adds, and changes to workstations) and provide answers, resources, and solutions as requested.
Proactively identify any office related issues and work towards resolution with the Facilities Director.
Assist in maintaining updated floor warden training/plans.
Assist in the facilities onboarding of new employees.
Qualifications:
Minimum 3+ years of office management experience.
A Bachelor’s degree is required/strongly preferred.
Strong time management skills and the ability to prioritize independently.
Excellent interpersonal and communication skills.
Ability to be flexible with changing priorities and multitask as needed.
High energy and a can-do attitude, with the ability to anticipate needs.
Advanced computer skills and experience with online platforms.
Proficiency in Microsoft Office and MAC OS, with aptitude to learn new software and systems.
Proficiency using facilities work order systems.
Ability to handle confidential information.
Experience developing internal systems a plus.
Ability to work at HQ 5 days/week.
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