Porter Service/Cart Associate - Boston Logan International - Part Time
$19 / hour
Weekly hours will average 16 - 24 a week
Must be available weekends and holidays
Multiple positions available!
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC JOB FUNCTION
Ensure daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience. Remove luggage from conveyer belt to place in designated areas.
ESSENTIAL RESPONSIBILITIES
Proactively remove and organize arriving baggage from baggage claim carousel in the Terminal E International Arrivals CBP area.
Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs.
Report issues that could lead to disruption of services, safety concerns or damage to property
Comply with all applicable policies & regulations of Client, JSM and Subcontractor
Report damaged, unclaimed or missing items to management
Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
Perform routine maintenance and cleaning of carts and cart management units may occur
Provide courteous service in assisting and greeting customers
Maintain communication and cooperation with co-workers, and facility management
Perform other duties as assigned by management
QUALIFICATIONS
6 months previous work experience
Excellent customer service and verbal communication skills
Ability to communicate in English (read, write, speak, understand)
EDUCATION
High school diploma or equivalent preferred
CERTIFICATIONS/LICENSES
Ability to acquire and maintain a BOS Airport Security badge with a Customs seal
PHYSICIAL REQUIREMENTS
Lift and/or carry 70 lbs
Push/Pull 75 - 100 lbs
Walk and stand for duration of shift
Experience
Required
6 months previous work experience
Education
Preferred
High School or better
Licenses & Certifications
Required
Airport Badge
Skills
Required
Cleaning
Customer Service
Communication
Preferred
Time Management
Behaviors
Required
Team Player: Works well as a member of a group
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help