A multi-faceted role including all aspects of the registration and booking process. Working closely with the billing and surgical departments to assist with making sure insurance requirements are met per patients’ individual plans.
ESSENTIAL SKILLS AND ABILITIES:
1. Professional communication skills while greeting patients in person and over the phone.
2. Perform all duties within HIPPA regulations.
3. Schedule appointments in EPIC EHR.
4. Adhere to policy and procedures during all activities.
5. Strong computer skills (Microsoft Word, Excel & Outlook)
6. Ability to work as a team member and motivated to learn and succeed
7. Empathetic personality giving attention to patient’s needs and concerns.
8. Exceptional organization skills with attention to detail.
9. Respectful treatment of patients and co-workers.
10. Communicate information to appropriate personnel in a timely manner.
EDUCATION AND EXPERIENCE:
1. High school diploma or equivalent.
2. Experience in medical practice is preferred.