Server

Approach all encounters with guests and employees in a friendly, service oriented manner.Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.Complete all side work and cleaning duties as described in the SOP's.Have full knowledge of entire menu, as well as daily specials, desserts, etc.Take all guest orders, ring them up, and expedite the orders from the kitchen in a presentable and timely manner.Provide attentive service, focusing on guests needs.Receive payment for food and beverage provided and provide change and receipt to guests.Keep an accurate record of all checks and balances to be presented in a daily report.Present drinks to guests, obtain payment for them and record accurately.Maintain a sanitary environment in accordance with local health codes.Process credit card and room charges.