Customer Support Assistant

Job DescriptionWe are looking for a Customer Support Assistant who will serve as the first point of contact for clients, providing clear guidance, exceptional assistance, and consistent support. This role requires strong communication skills, attention to detail, and the ability to deliver a smooth and positive customer experience at all times.ResponsibilitiesProvide prompt and professional responses to customer inquiries.Assist customers with service information, issue resolution, and general support.Maintain accurate records of customer interactions and follow-up actions.Collaborate with internal departments to ensure seamless client support.Identify opportunities to improve processes and enhance service quality.Uphold company standards and deliver outstanding customer care.