DISPATCHER ASSISTANT
Job Summary:
We are seeking a highly organized and detail-oriented Dispatcher Assistant to help with and oversee the scheduling and dispatching of drivers. The ideal candidate will have excellent communication skills, thrive under pressure, and possess the ability to solve problems on the fly.
Key Responsibilities:
Scheduling & Dispatching: Assign and dispatch drivers based on job orders, priority, and location.
Customer Communication: Communicate job status updates to customers and address any service inquiries or changes.
Problem-Solving: Monitor ongoing jobs and proactively resolve any issues or delays that may arise.
Documentation: Maintain accurate records of dispatch activities, schedules, and service reports.
Compliance: Ensure that all operations adhere to company policies, safety regulations, and industry standards.
Requirements:
Strong multitasking and organizational skills.
Exceptional communication skills, both verbal and written.
Ability to thrive in a fast-paced environment and make quick decisions.