Business Office Manager

The Business Office Manager will report to the Executive Director.  This position is an exempt, salaried position.Job Overview:Promote and maintain a positive relationship with co-workers, residents, and family members.  Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director.Salary Range:  80KResponsibilities and DutiesIs knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environmentDevelops and maintains effective working rapport with other departments to identify any problems.Oversees the day-to-day operations of the business office.  Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues. Edit resident census and charge info in the billing / accounting system, including: move-ins/outs, changes to recurring charges, onetime charges/credits.  Insures timely posting of resident receiptsProvides training to staff necessary to support the functions of the Business Office and correct problems and improve serviceCompletes new hire onboarding, offboarding, conducts background checks and processes payroll changesMaintains associate personnel files, resident business files, and vendor files as requiredReviews and submits invoices to accounts payableSupervises the Concierge teamParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal, State, and local regulations, as well as community policies and proceduresPerforms month end closing procedures and billing functionsOther duties as assigned