Collections Specialist

Description We are inviting applications for the role of Collections Specialist. In this role, you will be expected to manage accounts receivable and collections processes for our team. The position involves facilitating communication with customers, coordinating with other departments, and maintaining meticulous records. It offers a short term contract employment opportunity.Responsibilities: Manage collection of overdue accounts receivable invoices effectively. Assist with the management of smaller accounts and ensure effective communication with account holders. Receive and manage lists of targets to contact, ensuring all necessary actions are taken. Utilize both phone and email communication methods to reach out to customers. Work collaboratively with sales and other departments to gather essential information as required. Proactively contact customers for payment information, predominantly for credit card payments. Ensure all customer interactions and payment details are accurately recorded in the computer system. Use Microsoft Excel to maintain and update customer data regularly.Requirements Minimum of 2 years of experience as a Collections Specialist or in a similar role. Proficient in Accounts Receivable (AR) processes and procedures. Demonstrated experience in Collections and Collection Processes. Experience in Commercial Collections is highly desirable. Proficiency in Microsoft Excel is required. Strong problem-solving skills and attention to detail. Excellent communication and negotiation skills. Ability to work independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .