Job Details

ID #53495967
Estado Maryland
Ciudad Rockville
Full-time
Salario USD TBD TBD
Fuente Robert Half
Showed 2025-02-20
Fecha 2025-02-21
Fecha tope 2025-04-22
Categoría Etcétera
Crear un currículum vítae
Aplica ya

ServiceNow Administrator

Maryland, Rockville, 20847 Rockville USA
Aplica ya

Description We are seeking a ServiceNow Administrator to support, maintain, and optimize our ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and managing the platform to meet business needs while ensuring system stability, performance, and security.Key Responsibilities:

Administer and maintain the ServiceNow platform, including upgrades, configurations, and enhancements.

Configure and customize ServiceNow modules such as Incident, Problem, Change, Asset, CMDB, and Service Catalog.

Develop and maintain workflows, UI policies, business rules, scripts, and automation to improve processes.

Manage user access, roles, and permissions to ensure data security and compliance.

work on various servicenow modules

create custom forms and workflows

Monitor system performance, troubleshoot issues, and coordinate with ServiceNow support as needed.

Collaborate with IT teams and stakeholders to gather requirements and implement solutions.

Create and maintain documentation for system configurations, processes, and procedures.

Support integration of ServiceNow with other enterprise applications.

Stay updated on new ServiceNow features and best practices to improve platform capabilities.

Requirements

Required Qualifications:

2+ years of experience administering and configuring ServiceNow.

Strong knowledge of ServiceNow ITSM modules (Incident, Change, Problem, etc.).

Familiarity with Service Catalog, Flow Designer, and Workflow Editor.

Understanding of CMDB management and asset tracking.

HR Service Delivery is a plus

Ability to troubleshoot and resolve platform issues efficiently.

Strong communication and documentation skills.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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