Vacancy caducado!
- Oversee the production support of high-profile EDI trading partners.
- Perform routine and ad hoc analysis of various facets of EDI processing including but not limited to system performance, claim turnaround times, data mapping, and claim volumes. Partner with Applications Development or other operational areas to successfully implement enhancements or fixes that will provide value to our EDI clients
- Communicate system and interface availability, modifications, and problems to internal and external stakeholders as needed and according to established policies and procedures
- Support clients and trading partners with their non-standard requests for ad hoc reports, testing analysis and other technical deliverables
- Ensure compliance with HIPAA regulations and requirements.
- Bachelor s Degree in a related discipline or the equivalent combination of work experience and technical training
- 2+ years experience in a technical production or applications support role
- At least 1 year experience with EDI or similar file transfer protocols desired.
- Exceptional analytic and troubleshooting skills.
- Experience managing customer and/or vendor relationships desired.
- Basic understanding of writing and executing SQL.
- Experience with Tableau is desired
- Technical writing experience desired
- Superior customer service skills, preferably in a technical implementation capacity
- Strong desire to learn new skills.
- Clear and concise verbal and written communication skills
Vacancy caducado!