Client Service Representative

Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment?We are looking for an enthusiastic Veterinary Receptionist (client care coordinator) to join our friendly, experienced, and supportive team. VCA Calvert Veterinary Center is a progressive hospital staffed by highly skilled veterinarians, assistants, and client care coordinators.We are a progressive practice in Pasadena Maryland that recently celebrated our 20-year anniversary serving the community and their pet family members. Our practice is one of the few in the area offering care to local exotic patients.Candidates for this position should possess at least 2 years of experience of customer service. Prior experience performing the work of a Veterinary receptionist: client education, efficient patient scheduling, client and patient reception, phone triage, calm collected demeanor, attention to reception and lobby environment, creative problem solving skills, etc. preferred.If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com