Integres is looking for an NOC Analyst to join us. Duties and responsibilities: Effectively monitor all devices, platforms and services within a network environmentManage and coordinate NOC team shift coverage to ensure NOC operations are running efficiently and effectivelyProvide direction, training, and leadership to NOC staff, ensuring tasks are completed and processes and procedures are followed according to documented policies and procedures.Assist with managing NOC standard process and procedure documentationEnsure efficient resolution of service requests and incidents ensuring compliance on assigned SLAs.Provide timely, accurate, and effective communication on service impacting incidentsAssist with any service-related projects as requiredAnalyzing client LANs/WANs, isolating the source of problems, and recommending reconfiguration and implementation of new network hardware to increase performanceModifying command language programs and network start up files, assigning/reassigning network device logical, and participating in load balancing efforts throughout the network to achieve optimum device utilization and performance Statewide Network Management Services (SNMS).Troubleshooting network/user problems, and presenting resolutions for implementationPreparing a variety of network resource reports.