Position InformationFunctional TitleStudent Intern - IT AnalystRecruitment Category TypeStudent InternFunctional CategoryStudent InternGradeGS.03FLSA StatusNon-ExemptRequisition NumberSI24-015Number of Vacancies1Job LevelStaffJob CodeJob Description SummaryOrganization NameIT Infrastructure ServicesReports toDeputy Director, IT InfrastructureFull or Part TimeFull TimeIf Part Time how many hours per weekRegular or TemporaryTemporaryPosition End Date (if temporary)08/09/2024Work Schedule9:00am-5:00pm, Monday – FridayPosition LocationLaurelPosition Summary InformationGeneral SummaryThe IT Analyst Student Internwill assist IT leaders toprepare detailed reports, analytics, metrics, meeting notes, collaboration support, and presentations. Will assist other IT staff with providing insights and recommendations for IT Infrastructure teams including the IT Service Desk, Voice & Data Networks, Platform Technologies, Telecommunication, and Mainframe & Data Center Operations to make good, informed decisions.Essential Functions
Collects and analyzes data to create detailed reports, dashboards, and metrics to track the performance of IT projects, initiatives, and resources
Attend and document meetings with the IT Deputy Director’s and managers, create meeting notes, and track action items to ensure follow-through on key decisions and initiatives
Collaborates with IT team members to develop and maintain project plans, timelines, and budgets
Provides support for collaboration tools, such as Teams, SharePoint, creating templates, and ensuring information is up-to-date and easily accessible for staff
Creates and delivers presentations that clearly communicate complex data and analysis to a variety of audiences
Other duties as assigned
Other Functions
Tracks, monitors, and report on proposed major departmental activities and projects at a high-level to ensure all communications are properly conveyed
Performs detailed fact gathering, data compilation, analysis and report writing on organizations, personnel staffing, operations, and administrative systems
Stays current with emerging trends and technologies and tools; makes recommendations for new tools and technologies as necessary
Develops and maintains documentation, ensuring all information is accurate and current
Work Environment And Physical DemandsBusiness casual office environmentRequired Knowledge, Skills, And Abilities
Coursework in IT, Information Systems or other relevant courses
Extensive knowledge of the principles and methods of data collection, analysis and compilation
Ability to establish and maintain effective working relationships with internal and external contacts
Ability to effectively communicate complex information to technical and non-technical audiences
Familiarity with ServiceNow, Jira, or other equivalent platform for tracking
Excellent analytical and problem-solving skills
Proficiency in Microsoft Excel, PowerPoint, and other data analysis and presentation tools
Ability to work independently and as part of a team in a fast-paced, dynamic environment
Excellent analytical, organizational, and problem-solving abilities
Excellent skills in documentation of systems and procedures
Effective verbal and written communication skills
Minimum Education, Experience RequirementsCompletion of at least 2 years of college coursework pursing a degree in IT, Computer Science, or related technical disciplineAdditional RequirementsMust be able to use MS Office Suite applications proficientlyPreferencesPreferred A+, or Network+ certified helpfulSalaryCommensurate with education & experiencePosting Detail InformationEEO StatementAN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.Close DateOpen Until FilledYesSpecial Instructions to ApplicantsAdditional InformationAll applicants selected will be subject to drug screening and a background check/verification.Supplemental QuestionsRequired fields are indicated with an asterisk ().
Are you actively enrolled in an accredited college/university?
Yes
No
Do you have a 2.5 GPA or higher?
Yes
No
Have you completed 2+ years of college coursework towards a degree in an IT-related discipline?
Yes
No
What dates will you be on spring break?
(Open Ended Question)
Will you, now or in the future, require sponsorship for employment visa status?
Yes
No
Are you an eligible veteran of any branch of the armed forces who has received an honorable discharge or Certificate of Satisfactory Completion of Military Service, the spouse of an eligible veteran who has a service-connected disability or the surviving spouse of a deceased eligible veteran?
Yes
No
Applicant DocumentsRequired Documents
Resume
Unofficial Transcripts
Optional Documents
Cover Letter/Letter of Application