Pay Minimum: USD $22.50/Hr.
H&W: USD $4.93
- This position is eligible to receive a Health & Welfare Benefit Rate per
hour up to 40 hours per week and not to exceed 2080 hours per year. We anticipate this position will remain open until March 25, 2025 Benefits Information
Full-time employees will enjoy a competitive benefits package with options for
you and your family including:
Paid Time Off Paid Holidays
401(k) Matching Health Insurance
Vision Insurance Life Insurance
Health Savings Account Tuition Reimbursement
Employee Discount Reduced Tuition Rates
Disability Insurance Employee Assistance Program
401(k) Pet Insurance
Dental Insurance Paid Training
Flexible Spending AccountThe compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any
time, with or without notice, subject to applicable law.Overview
Since inception in 2004, BI Incorporated has operated ISAP for the
Department of Homeland Security (DHS) and U.S. Immigration and Customs
Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP
is an essential part of ERO, providing intensive supervision of individuals
in immigration proceedings. The program achieves positive results by combining
comprehensive case management with proven supervision technology. In
addition, BI maintains an extensive list of community-based partners to
provide critical assistance for participants' basic life needs. With
consistent positive outcomes, ISAP continues to grow and evolve, serving
an ever-increasing number of participants.QualificationsMinimum Requirements
Bachelor's Degree required. Degree in Sociology, Psychology, Social
Work, Criminal Justice or related field preferred.
At least two (2) years of customer service or case management experience
required; experience in fields related to law, social work, detention,
corrections or working with multi-cultural clients preferred.
Bilingual English/Spanish required.
Valid driver's license required and the ability to safely operate a motor
vehicle in order to perform home visits.
Ability to pass a federal background check and obtain a suitability
determination.
United States citizenship required.
Must live in the US 3 of the last 5 years (military and study abroad
included).
Effective verbal and written communication skills with employees, community
contacts, government officials and participants. Ability to interpret and
articulate rules, orders, instructions and materials. Ability to compose
reports.
Demonstrated sound judgment and even temperament. Ability to maintain
self-control in stressful situations, such as interpersonal confrontations
or emergencies. Ability to defuse hostile or unstable situations.
Ability to deal tactfully with the public.
Attention to detail.
Problem solving ability.
Ability to deal with multicultural contacts with sensitivity.
Basic knowledge of immigration laws, regulations and procedures.
Basic computer skills.
Ability to interpret electronic monitoring messages and daily summary reports.
Good typing skills to develop and maintain case records by performing data
entry.
Ability to work with computers and the necessary software typically used by
the department.Working Conditions: Encountered on a regular basis as part of the work this
job performs.
Typical office environment.
Some local travel is required.
Use of standard office equipment such as copier, computer, keyboard,
telephone and fax machine.
Bending, stooping and use of hands and fingers to place electronic
monitoring equipment on participants.
Ability to use hands and fingers to install electronic monitoring equipment
and to perform data entry.
Ability to stand, walk, sit, climb or balance, enter and exit a car,
and climb stairs multiple times in one day in order to make home visits.ResponsibilitiesSummary
Pr vides case management of Intensive Supervision Appearance Program
(ISAP) participants from entry to release by administering the program's
policies and procedures as defined by the Department of Homeland Security
(DHS) contract.Primary Duties and Responsibilities
Develops, implements, coordinates, reviews and updates case management
and individual service plans for ISAP participants in conformance with state
and federal regulations and program requirements. Meets with participants
face-to-face regularly as required by contractual obligations.
Develops and maintains accurate and complete case records for all ISAP
participants from entry to release from ISAP. Proactively manages cases using
all appropriate tools and techniques. Maintains confidentiality of all