Billing Specialist (hybrid)

The Billing Specialist plays a crucial role in ensuring accurate and timely billing, invoicing, and revenue recognition processes. This role requires a detail-oriented professional with a strong background in billing, financial analysis, and excellent communication skills. Value and Beliefs of this Role: The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily.  In this role we want you to grow with us and deliver results as an exceptional Billing Specialist. This job requires a person who remains professional, organized, collaborative, task and detailed oriented and very thorough. Key ResponsibilitiesPrepare and process complex client invoices in accordance with contractual agreements. Review and verify billing data to ensure accuracy and compliance with company policies and client requirements. Resolve any billing discrepancies and follow up with clients as needed. Collaborate with the finance and accounting teams to ensure accurate revenue recognition in accordance with Generally Accepted Accounting Principles (GAAP). Monitor revenue recognition schedules and adjust as necessary to reflect changes in project status. Maintain professional and effective communication with clients regarding billing inquiries, disputes, and payment arrangements. Provide exceptional customer service to internal and external stakeholders. Generate and analyze billing reports to identify trends, discrepancies, and areas for improvement. Develop and maintain financial models and forecasts related to billing and revenue. Identify opportunities to streamline and improve billing processes, and work with cross-functional teams to implement enhancements. Participate in system and process upgrades to support billing efficiency. Ensure compliance with government regulations, company policies, and industry standards related to billing and revenue recognition. Collaborate with other departments, including sales, project management, and finance, to ensure accurate and coordinated billing processes. Assist in training and mentoring junior billing staff / Billing Specialist I. Other Duties: Other duties assigned within reason of current role previously specified