Description:Join our dynamic team and work in a beautiful setting. We are looking for individuals who can provide an authentic and memorable experiences that deliver the Eastern Shore Dream to our guest.At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Sales & Events Coordinator is an entry level position with a career path to the Sales arena.The Sales and Events Coordinator plays a vital support role within the hotel’s Sales and Events team, assisting in the planning, coordination, and execution of group business and special events. This position helps drive revenue by supporting sales initiatives, managing administrative functions, preparing client-facing materials, and facilitating communication across departments. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, client-focused environment.What You'll Do:
Assist the sales team with qualifying and responding to group sales leads, preparing lead responses, and ensuring timely follow-up with potential clients.
Create customized, professional sales proposals tailored to client needs, showcasing property features, services, and event capabilities to effectively position the hotel against competitors.
Draft detailed sales and catering agreements, ensuring accuracy in terms, dates, and contracted elements; work closely with the Sales Manager or Director for review and approval.
Accurately enter bids and proposals into the hotel’s sales tracking system (e.g., Delphi, Opera, or CI/TY), ensuring all relevant data is captured and updated regularly.
Assist with content creation and scheduling for social media platforms to promote meetings, events, and special offers; support marketing initiatives including email campaigns, flyers, and digital collateral.
Collaborate with the Events or Catering team to assist with on-site event execution as needed, ensuring a smooth guest experience during group arrivals, meetings, and functions.
Participate in outbound solicitation efforts including research, cold calls, and database updates. Support various marketing campaigns, trade show prep, and promotional materials.
Review contracts for completeness and accuracy before they are sent to clients, confirming all terms and clauses are in alignment with hotel policies and client expectations.
Serve as a liaison between clients and internal departments by facilitating communication before, during, and after events, ensuring all event details are properly shared and executed.
Host prospective clients and planners for site visits, showcasing the hotel’s event spaces, guest rooms, amenities, and services while tailoring tours to client needs.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.Why Choose Hyatt?At Hyatt, your success matters. We offer:
Competitive Salary: $20.00/hour
Health Benefits: Medical, dental, and vision insurance starting after just 30 days
Perks & Discounts:
Free and discounted room nights
Friends & family rates at Hyatt properties
Discounts on food and beverage
Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
Work-Life Balance: Paid time off, including new child leave
Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
Growth Opportunities: Tuition reimbursement and robust training programs
Everyday Conveniences: Meal credit for employees
Qualifications:
A true desire to satisfy the needs of others in a fast-paced environment.
Must be highly motivated.
Refined verbal and written communication skills.
Must be proficient in general computer knowledge
Prefer a four-year hospitality degree or equivalent hotel experience.
Must be available to work flexible hours including weekends and holidays.
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender IdentityPrimary Location: US-MD-CambridgeOrganization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and MarinaPay Basis: HourlyJob Level: Full-timeJob: Catering/Event PlanningReq ID: CAM003087Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.