Manager, Distribution Technology

We are seeking a detail-oriented and technically skilled Manager, Distribution Technology to support the configuration, implementation, and optimization of key hotel technology platforms, including Synxis CRS and Opera Cloud PMS. This role will be instrumental in supporting new property openings, transitions, and ongoing enhancements to our revenue infrastructure. The ideal candidate will be adept at managing complex system configurations, resolving connectivity issues, and ensuring distribution consistency across all channels.DUTIES & RESPONSIBILITIES ● Support configuration and optimization of Synxis CRS and Opera Cloud during new property launches, conversions, and upgrades.● Provide project management support for the implementation of revenue management and distribution platforms.● Manage complex system configuration changes within Opera PMS including room type changes, OXI interface settings, package configuration.●  Provide dedicated property-level support for day-to-day distribution tasks—including rate code configuration, GDS mapping, and third-party channel integrations—for a select portfolio of properties, ensuring consistency, accuracy, and optimal visibility across all distribution channels.● Troubleshoot connectivity issues between internal and third-party systems to ensure seamless integration.● Lead standardization initiatives across properties, including coding structures (origin/source), market segmentation, package configuration, and rate code consistency.● Evaluate and support the onboarding of new distribution opportunities, including emerging channels and partners.● Conduct regular audits to ensure rate and room availability accuracy and visibility across direct and third-party distribution platforms.● Develop, update, and maintain training materials and SOPs for distribution-related workflows.● Administer user access and permissions across all systems tied to revenue and distribution functions.