Allied Universal® Risk Advisory and Consulting Services, North America’s leading specialized risk and threat assessment, prevention, intelligence, and investigative practices provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time risk advisory jobs and consulting jobs!Allied Universal® Risk Advisory and Consulting Services is looking to hire a Operations Support Specialist.Position Summary : This position is a support role for the Threat, Disaster and Emergency Response division of RACS. This position is responsible for the administrative functions and management thereof relating to providers and customers.Description of Duties:
Customer contract compliance and submission to shared services.
Collection and submission of billing information, to include purchase orders, to shared services.
Communication with clients regarding invoicing issues and submitting necessary corrections to shared services.
Communication with clients regarding accounts receivables/collections.
Subcontractor (Police Departments, Security Companies and Independent Contractors) onboarding paperwork follow-up and compliance.
Review, coding and submission of subcontractor invoices to AP for payment.
Subcontractor communication related to pay, invoice submission or changes to critical information.
Oversee permanent job scheduling in WinTeam.
Develop and maintain operating procedures for the operations support function.
Holds payroll accuracy to 98% or better in accordance with company standards. Tracks and reports current subcontractor pay accuracy on a weekly basis.
Performs tasks and duties of a similar nature and scope as required for assigned office.
The above job description is subject to change. This position may be asked and expected to temporarily perform duties outside of the job description. Minimum Qualifications:
Bachelor’s degree preferred
5+ Years in Supervisory/Management Role
3 years of security industry/law enforcement experience preferred
Billing and payroll experience preferred
Competencies (as demonstrated through experience, training, and/or testing ):
Proficient in MS applications (Outlook, Word, Excel, Power Point, Access & Project)
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to understand and provide instructions in written, oral, diagrammatic, or schedule form.
Ability to use personal computers and office productivity software.
Ability to multitask with strong attention to detail.
Ability to communicate clearly and concisely.
Courteous telephone manner.
Strong customer service and service delivery orientation.
Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Ability to pass background check and drug screening.
Working Conditions:Works inside of the office most of the time, monitoring all client sites. Work can include response to unpredictable crisis situations. Shift work and occasional overtime may be required.Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Maryland-South Bel AirJob Category: Risk Consulting