Body Worn Camera Support Specialist Salary$57,095.00 - $95,449.00 AnnuallyLocation Baltimore CityJob TypeFull TimeJob Number4412-mta-bwsuppspec-5/3-wjDepartmentMaryland Transit AdministrationOpening Date05/23/2024Closing Date6/6/2024 11:59 PM Eastern
Description
Benefits
DescriptionAre you seeking a job where your work is rewarding and provides excellent benefits?The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.The Maryland Transit Administration (MTA) is recruiting for a Body Worn Camera Support Specialist. This position provides technical support to the Body Worn Camera Unit (BWCU) of the Professional Standards and Accountability Bureau (PSAB), a select group of sworn investigators and civilian staff working under the authority of the MOOT MTA Police Force and tasked with investigating the most complex and sensitive misconduct investigations for the Department and allied police agencies. This position will serve as technical support for the BWC Unit. Employees will install and configure hardware and software, troubleshoot, and provide first line diagnosis for Body Worn Cameras, PC/telecommunications hardware, and software problems, and provide help desk problem resolution. Employees receive general supervision from a higher-level supervisor. Work is reviewed in terms of effectiveness in meeting objectives. Guidelines in the form of departmental policies and procedures, technical manuals, and computer science principles and practices provide the parameters for employees to perform their work. Employees are required to use sound judgment as necessary to modify. adapt, or deviate from guidelines to accomplish work assignment objectives. Employees in this class interact with both technical and non-technical staff within other departments.QualificationsEducation: Bachelor's degree from an accredited college or university in Computer Information Technology, Management Information Systems, or other information technology-related field to include course work in local or wide area microcomputer or minicomputer networks.Experience: NoneNotes:
Thirty credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in local or wide area microcomputer or minicomputer networks may be substituted for the required education.
One year of experience planning, integrating and maintaining software and hardware for local or wide area microcomputer or minicomputer networks may be substituted for the required education.
Experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by preparing program code using third generation or other generally accepted computer programming languages may be substituted for high school on a year-for-year basis.
Completion of a certification program in Network Engineering or Internetwork Routing, such as Certified Novell Engineer, Microsoft Certified Systems Engineer or Cisco Certified Internetwork Expert or equivalent certification program may be substituted for the required education.
Licenses & CertificationsEmployees in this classification may be assigned duties that require operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the state of Maryland.Additional InformationTO APPLY:You must complete a Maryland Department of Transportation (MOOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MOOT, one of the Transportation Business Units, or the Authority.NOTE: Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.Reasonable accommodations for persons with disabilities will be provided as requested.The incumbent in this position may be a member of a covered bargaining unit.The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.TTY call 711TTY Users May Also Call Their Telecommunications Relay ServiceThe MTA is an Equal Opportunity EmployerIssue Date:5/23/24Come join the Maryland Department of Transportation Team! We offer more than just a paycheck! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152Don't miss out on a great opportunity for a challenging career along with fabulous benefits!Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.AgencyMaryland Department of TransportationAddressSee Job Posting for Specific Address to Mail an Application , Maryland, PhoneSee Job Posting Websitehttp://www.mdot.maryland.gov Apply Please verify your email address Verify Email