IMMEDIATE OPENINGS
Want to join a team where you are valued and your work really matters – not only to the company, but to the whole country, by facilitating transportation of essential products? A workplace where you’re celebrated for your positive attitude, strong work ethic, and dedication? We are that company! At C&K Holdings, we’re looking for the right kind of hardworking and happy team members to keep the whole economy moving. Apply today and see where this road takes you!
Job Description and Responsibilities:
C&K Trucking, the Drayage Specialists, is actively seeking an Intermodal Dispatcher for our Baltimore terminal. We are looking for a qualified intermodal dispatcher who can provide excellent customer service and have a great willingness to help, wherever needed, while being the main line of communication with the contractors.
Assign loads to the contractors in a timely and efficient manner
Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated
Monitor contractors’ HOS to route and prioritize contractors’ schedules to maximize turnaround
Update database in a timely manner with appropriate route, delivery status, and time stamps
Document in our TMS for delays, dry runs, yard stops, missed loads, appointments etc.
Update contractors with important information about orders, traffic, obstacles, and requirements
Communicate contractor pay, chassis availability and appointment times
Track order costs and billing information
Confirm contractors’ completed delivery information
Track where empty containers need to go and plan accordingly
Receive emergency and non-emergency calls and record significant information
Understand and manage cut-off times for deliveries to ensure proper scheduling
Willingness and ability to solve contractors’ issues in a timely and professional manner
Ability to work Monday - Friday; 7am - 4:30pm
Minimum Required Qualifications:
High school diploma or equivalent; college degree preferred
1-3 years’ experience in the intermodal industry; dispatch preferred
Proficiency in Microsoft Excel and Outlook as well as overall computer skills
Excellent verbal and written communication skills
Strong conflict resolution and problem-solving skills
Ability to multi-task while maintaining a positive attitude
Self-Motivated / Detail oriented / Ability to prioritize
Hold true to C&K Holdings’ core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator
Competitive Wages
Comprehensive Benefits
Career Advancement