The Peer Support Staff (CPRS) support the Admissions or Clinical Director by serving as a role model, mentor, advocate, and motivator for clients in recovery. The assists clients in identifying and accessing appropriate resources for long-term stability. This role involves follow-up with former patients who have successfully left the program, with a particular focus on those who did not complete the recovery process. The CPRS will provide ongoing engagement, support, and encouragement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Support: Identify obstacles to accessing services and work collaboratively with clients and their Individual Recovery Management Team to address these challenges.
Discharge Planning: Ensure that all clients have appropriate discharge plans in place that are clearly understood. Provide support as needed for implementation.
Community Connections: Facilitate connections to mutual self-help groups when appropriate.
Peer Advocacy: Provide peer support that prioritizes clients' voices and needs, helping them to establish their goals and objectives.
Needs Assessment: Assist clients in identifying areas where they need professional support and communicate these needs to clinical staff.
Transportation: Transport clients to appropriate referral sources or safe environments as necessary.
Resource Coaching: Coach clients on the independent use of community resources.
Ongoing Engagement: Maintain contact with clients via phone and/or email to offer continued peer support and re-engagement assistance post-program.
Recovery Education: Provide educational support for clients at all phases of their recovery journey, from pre-recovery engagement to sustained recovery maintenance.
Community Relations: Develop and maintain relationships with community groups and agencies.
Documentation: Complete necessary documentation, reports, and data capture in accordance with Stabilization Center processes.
Referrals: Refer clients to appropriate community services and document referrals and outcomes.
Additional Duties: Perform all other duties as assigned.
REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:
High school diploma or GED equivalent required.
Possession of a Peer Recovery Certificate (CPRS)
One to two (2) years of sobriety
Two or more years of experience in field or related field
CPR/AED and de-escalation skills certification preferred.
A valid driver’s license may be required depending on the business unit placement.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Proficiency in MS Office (Outlook, Word, Excel) and ability to learn in-house software.
Strong organizational skills and attention to detail.
Personal belief in recovery and the recovery process.
Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.
High energy, flexibility, and strong interpersonal skills to work effectively within a team.
Ability to engage clients flexibly based on their individual needs.
Respect for and maintenance of professional boundaries with all individuals.
Ability to follow written and verbal instructions accurately.
Proficiency in reading, understanding, and speaking English.
Background: This position requires successful background and drug test completion