Customer Service Representative I

Description We are offering a contract employment opportunity for a Customer Service Representative I in Baltimore, Maryland. This role operates within the Local Government industry, requiring you to travel to multiple sites. As a Customer Service Representative I, your key responsibilities will include handling clerical tasks, ensuring efficient data entry, and providing exceptional customer service in the health care sector.Responsibilities: Ensuring efficient and accurate data entry tasks Providing excellent customer service to all clients Traveling to various sites as part of the role Assisting with clerical work as required Actively participating in the health care sector Responding promptly and efficiently to customer inquiries Monitoring and managing customer accounts when necessary.Requirements At least one year of experience in a customer service role is necessary. Proficiency in data entry, with a strong focus on detail and accuracy. Understanding of health care policies and procedures is advantageous. Exceptional verbal and written communication skills. Proven ability to professionally and calmly handle customer inquiries and complaints. Demonstrated ability to work effectively both independently and as part of a team. Strong organizational and multitasking skills are required. Demonstrated ability to handle confidential and sensitive information. Proficiency in the use of Microsoft Office Suite and other relevant software.TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .