Availability Manager - TS/SCI w/ Poly

Req ID: RQ176870Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: Business Process AnalysisSkills:Customer Service,Desktop Computers,Multitasking,Remote Desktops,Virtual DesktopCertifications:None - NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:Availability ManagerTransform technology into opportunity as a Availability Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Availability Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on Availability Manager joining our team.HOW A AVAILBILITY MANAGER WILL MAKE AN IMPACT● Analyzes business and technical processes to formulate and develop business information processing systems. Coordinates with business and technology teams.● Responsible for overseeing all Eagle Alliance provided IT services, and ensuring they remain available to the client at all times. This includes desktop, server, network, telephony and cloud based services. In the circumstances where a service outage does occur it is your role to ensure service is restored as fast as possible● Coordinating with multiple teams to include high level briefings to client and Eagle Alliance senior leadership● This role requires high level, time sensitive, decision making, while supporting a high profile large Government client● Once service is restored, root cause analysis is completed, to ensure similar outages do not re-occurWHAT YOU’LL NEED TO SUCCEED:● Required Experience: 3+ years of related experience● Security Clearance Level: TS/SCI w/Poly● Required Skills and Abilities: Communication, customer service and problem solving● Preferred Skills: Must be a team player and have the ability to adapt in a dynamic, fast-paced environment. Must be able to multi-task● Location: On Site● US Citizenship Required● Shift: Monday - Friday 6am-2pm (Some holidays are required)GDIT IS YOUR PLACE:● 401K with company match● Comprehensive health and wellness packages● Internal mobility team dedicated to helping you own your career● Professional growth opportunities including paid education and certifications● Cutting-edge technology you can learn from#GREENWAY#ITPolyMDThe likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.