Vacancy caducado!
- Respond and resolve help desk tickets
- Install and support Government furnished software and hardware
- Service all tickets for installation and replacement of printer toner cartridges
- Service all tickets for installation/replacement of printer fuser kits
- Provide IAVA/STIG compliance for all supported laptops and desktops
- Analyze network failures
- Provide written evaluations, procedures, checklists and instructions for CIO approval
- Provide technical advice and IT Acquisition planning support
- Provide off-site support
- Provide rapid response for Very Important Personnel (VIP)
- The Contractor shall report hardware, server and SIPRNet failures/problems to CECOM G6 COR/IMO, APG NEC and AESD-W
- Active Secret Clearance
- CompTIA Security+ certification
- DoD 8570.01 M Baseline Certification Required (CSEC, Security+ CE, SSCP and CCNA-Security+ or equivalent as specified in the DoD 8570.01 M)
- DoD 8570.01 M Computing Environment Certified (MCDST:Microsoft Certified Desktop Support Technician or equivalent as specified in DoD 8570.01 M)
- Computer Imaging/Reimaging Certification (Training provided by local Regional Network Enterprise Center)
Vacancy caducado!