Primary Purpose:
The Sailmaker works as part of the sales and service team to repair, clean, troubleshoot, deliver and install sails to ensure customer needs are met.
This position is part of the sail care service team utilizing specialized sewing machines, plotters and other equipment in the repair and service process.
Essential Duties and Responsibilities:
Inspect and identify sail to determine customer needs for the sail repair or service.
Complete a written estimate using North Sails standards for pricing and rates.
Cut, fabricate and/or install materials and parts to meet customer needs.
Follows standards for service and repair as described in the North Sails Blue Book and other documented or known practices.
Use judgment and experience to ensure all parts of the sail meet customer specifications.
Use scissors, power cutters, dies, etc. to cut materials parts and pieces
Use and maintain industrial sewing machines, pods and tracker systems to sew various parts of the sail.
Complete hand stitching where needed.
Identify and report discrepancies in the sail from specifications or where no specification is identified and report that information to appropriate individual for clear directions.
Pick up and deliver sails.
Install sails on boats.
Maintain a clean and safe working environment.
Regular and predictable physical presence and attendance at the worksite is required to interact with management and team members.
Perform related duties or responsibilities, as assigned or requested