Job Details

ID #54296133
Estado Maine
Ciudad Maine
Full-time
Salario USD TBD TBD
Fuente Maine
Showed 2025-08-07
Fecha 2025-08-07
Fecha tope 2025-10-06
Categoría Apoyo técnico
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IT Support & Field Services Specialist

Maine, Maine 00000 Maine USA
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About Us:

At Peak Technology Consulting, we’re more than just an MSP—we’re the IT partner small businesses actually want to call. We deliver real-world tech support, proactive solutions, and no-BS customer service. We’re growing, and we’re looking for a skilled IT professional who thrives in the field, on the helpdesk, and anywhere technology needs taming.

The Role:

You’ll be a frontline hero for our clients—solving issues, delivering projects, and building strong relationships through in-person visits and remote support. This is a hybrid role that mixes helpdesk troubleshooting with on-site project work, from setting up Unifi networks to wrangling SonicWalls, tuning up servers, and keeping cloud services humming.

What You’ll Do:

Provide on-site and remote support to clients, resolving IT issues across a variety of environments

Troubleshoot and manage Windows 10/11 desktops, Microsoft 365 environments, and Server OS (2012 through 2025)

Set up, configure, and maintain networking gear (Unifi, SonicWall, switches, APs, etc.)

Assist with infrastructure projects such as server deployments, network overhauls, cloud migrations, and more

Use RMM tools like NinjaOne to manage systems proactively

Work within our PSA/ticketing system (Accelo) to track issues, time, and communication

Occasionally test your reflexes dodging suspicious patch panels or rogue ceiling tiles on-site

What You Bring to the Table:

2+ years in a hands-on IT support or MSP role

Strong experience with:

Microsoft 365 administration

Windows 10 & 11 troubleshooting

Windows Server (2012–2025)

Familiarity with virtualization (VMware, Proxmox preferred)

Working knowledge of Unifi networking gear and SonicWall firewalls

Basic networking skills (IP addressing, DHCP/DNS, routing, switching)

Comfort using RMM tools (NinjaOne preferred) and PSA/ticketing systems (Accelo a bonus)

Excellent communication skills—you can translate “tech speak” into “client speak” without breaking a sweat

Self-starter mindset—able to manage your time, prioritize tasks, and show up ready to crush it

Bonus Points For:

Certifications like CompTIA A+, Network+, or Microsoft certs

Experience with cloud backups, VOIP systems, or scripting/automation

A good sense of humor and an even better sense of direction

What We Offer:

Competitive salary

Mileage reimbursement or company vehicle (for field work)

Flexible work schedule

Paid training and certification opportunities

A team that actually has each other’s backs

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