Leasing Consultant

Job Summary

JRK is seeking an energetic Leasing Consultant to join our team to assist current and potential residents to achieve acceptable traffic and occupancy levels for the property. The Leasing Consultant executes all leasing activities, providing an exceptional level of service and support to our residents.

Duties/Responsibilities

Executing leasing strategies and directives to ensure proper presentation, pricing, and promotional activity to lease units

Executing necessary marketing plan to drive prospect traffic

Executing promotional and markdown activity on a timely basis and according to Company guidelines and directives

Greeting prospects and tours market-ready units

Accepting applications for residency and submitting completed paperwork, including

Qualifying prospective residents determine needs, motives, and ability to rent

Ensuring the prospective resident understands deposit policies

Determining move-in date and unit desired

Collecting the application fee and processing according to Company policies

Verifying application information for accuracy and completeness, preparing addenda for other rentable items (i.e., pets and related deposits)

Making recommendations to the Leasing Manager and/or Property Manager about the desirability of the prospective resident

Completing all move-in details, including:

Preparing the Move-in Package

Obtaining resident keys, access cards/fobs, parking passes and permits

Delivering a fully executed copy of the lease to the resident and explaining all terms and conditions

Completing the Move-in Inspection Report

Collecting any deposits or rent due before allowing occupancy, and explaining resident deposit policies

Handling move-in on the computer and/or weekly leasing report

Completing ledger card and related information to include:

Verifying the lease beginning and ending dates

Verifying the amount of rent per lease

Collecting all deposits required

Identifying the legal names of all occupants

Recording business and home phones

Contacting residents 60 days prior to lease expiration and initiating renewals

Executing timely and accurate reporting on leasing activities

Conducting pricing analysis and shopping competitive properties for current rental rates

Establishing friendly and helpful working relationships with residents to gain their loyalty and additional markets through referrals

Assisting with maintaining the general upkeep of the property by removing litter, trash, and garbage as needed

Performing other related duties as assigned

Required Skills/Abilities

Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics

Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled

Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes

Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality

Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines

Ability to function well in a fast-paced, high-volume environment

Proficient with Microsoft Office Suite or related software

Education and Experience

High school diploma or GED is required, undergraduate degree preferred

Previous property management experience with a proven track record in leasing or sales required

Natural disposition for sales and understanding of sales techniques and processes

Physical Requirements

Expected work hours:

Must work on the heaviest traffic days of the week, including Fridays and Saturdays weekly (and Sundays on an as-needed basis) and Holidays during peak business hours, including at least one closing shift weekly

Leasing Consultants will be scheduled according to Company guidelines and standards and must approve their schedules with their supervisor

Travel: None

Work environment and physical demands:

General office environment, ability to lift or move items weighing up to 10 pounds

Able to move about the property to perform assigned tasks and responsibilities, including sitting or standing for extended periods, walking, and climbing stairs to perform functions in various weather conditions and variable climates

FLSA Status: Nonexempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

JRK is an Equal Opportunity Employer.