Serve Elegance in Hospitality at Atlantic Oceanside Hotel! Ready for an exhilarating career at the scenic Atlantic Oceanside Hotel and Events Center in Bar Harbor, Maine? We're on the lookout for a dedicated Lead Banquet Server to play a central role in orchestrating unforgettable events and elevating our guests' experience.As a Lead Banquet Server, you will showcase your expertise in banquet service, ensuring seamless coordination during events at our picturesque venue. Lead and inspire the banquet service team, setting the standard for service quality and attention to detail. Craft an exceptional atmosphere for our guests, ensuring each event is a memorable affair. Transition smoothly between different banquet roles, ensuring consistency and excellence in event operations.We are a family-owned independent hotel, committed to providing unparalleled experiences against the backdrop of Bar Harbor's beauty. As a Lead Banquet Server, you'll be an integral part of shaping the success of our events.You will be working your magic on a full-time seasonal basis from Spring to Fall. Your schedule will be 32 to 40 hours a week. Weekends, nights, and holidays are a must. The starting wage is $20 an hour, with the potential for $30 an hour for the right candidate.Why you want to work with us:
Work in the serene ambiance of Bar Harbor, offering a peaceful retreat for both guests and team members.
Join a collaborative team that values teamwork and ensures your success in this essential role.
Explore opportunities for career advancement within our expanding hotel family.
What you may not know is that we also have amazing benefits and perks:
Start earning PPL (Paid Personal Leave), An employee will earn 1 hour of paid personal leave for every 40 hours worked during the calendar year.
Teladoc Virtual Care - Talk to a doctor, therapist, or medical expert anywhere you are by phone or video. For only a $25 monthly charge you would have virtual access to care for a wide range or medical conditions and mental health issues. There is a $0 copay and spouse/dependent(s) are eligible to use the service for free.
Dental Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost.
End of Season Bonus.
Heating savings program in partnership with Irving and Dead River - save on heating oil and propane.
Core Values Program – earn points for branded swag!
Referral Bonus – up to $1,000 per new full-time employee you refer.
Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services.
Employee Recognition Programs.
Employee Assistance Program (EAP) – Experienced counseling, free & anonymous.
Employee Relief Fund – Financial support for unexpected situations. Mostly funded by our awesome teammates!
Annual Flu Shot Clinic.
Witham Family Hotels Gala – an annual event that recognizes YOU!
Here are some more details:Job Duties:
Greeting guests as they arrive to the event and directing them to the right table or seat
Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages
Circle around the event with trays of appetizers and beverages easily accessible to the guests
Pointing guests in the right direction for necessary services and features of the event
Giving tours of the event location to guests so they are comfortable with the environment
Supporting other staff members who may need help in order to maintain guest satisfaction
Keeping guests and staff members safe by following safety and quality regulations
Job Responsibilities:
Previous experience as a server is preferred
Needs to meet state minimum age requirements (if alcohol will be served)
Courteous, professional, and attentive to guests of the events
Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects
Excellent interpersonal, communication and customer service skills
Work as part of a team to maintain guest satisfaction
Follow instructions provided for each specific event
Flexibility to work early mornings, late nights, weekends and holidays
CPR training would be beneficial for this position
Physical Demands
Prolonged periods of standing and walking around the property depending on where the events are being held.
Must be able to lift up to 30 pounds at times.
Must be able to work early mornings, late nights and unpredictable hours, including weekends and holidays.
Required Education and Experience
No specific education required.
2 years of server experience
Performance Measurement:90 Day performance review, annual performance review, attendance, productivity, feedback from others, Guest Response scores, etc.If you have a passion for banquet service, leadership skills, and a commitment to delivering extraordinary guest experiences, we invite you to be a key player in our hospitality story! Apply Now and Lead the Way to Unforgettable Events!