Practice Operations Clinical Lead

Position Summary: T he O p e r a t i ons Clinical L ea d w o r ks un d e r a M a n a g e r, Operational Specialist, or D i r ec t or a nd f un c t i ons i n a l ea d ca p ac i t y f or a g r oup of c li n i ca l e m p l oy ee s . T he l ea d m u s t w o r k i n s uppo r t of t he d a il y op e r a t i ons a nd a ss o c i a t e d projects and a ss i gn m e n t s a nd i s r e s pon s i b l e f or s c h e d u li ng a nd c on t r o lli ng t he d a il y w o r k a rr a ng e m e n t s f or a g r oup of c li n i ca l e m p l oy ee s. U n d e r t he d i r ec t i on of t he M a n a g e r, Operational Specialist, or D i r ec t or of O p e r a t i on s , t he l ea d p r ov i d e s ov e r s i ght of t he d a y - t o - d a y a s p ec t s of a g r oup of c li n i ca l e m p l oy ee s w i t h i n an assigned IMG provider practice. This position is responsible for scheduling and controlling the daily working arrangements of staff and monitoring the clinical protocols/workflows. The Practice Operational lead is responsible for clinical staff competencies, training, education and quality maintenance. This role will help ensure the necessary resources are available to support optimal clinical practice. This position also provides clinical project support for their assigned practice(s), which includes data gathering, workgroup participation and facilitation. The position will support process improvement related projects and partners with practice managers frequently to identify and address gaps in the process and improve workflows. This role combines the clinical and business aspects of health care to ensure the departments are running efficiently and providing quality patient care. Education: Trade or Technical School (Certificate or diploma) Experience: 3 – 5 years Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).