Job Description:
We are seeking a dynamic and customer-focused individual to join our team as a Cashier/Customer Service Representative in the vibrant French Quarter of New Orleans. This position offers an hourly wage along with opportunities to earn tips in a bustling and exciting environment.
Job Responsibilities:
1. Process Transactions: Efficiently handle cash, credit, and electronic payments for customer orders.
2. Order Accuracy: Ensure orders are accurately entered into the system and fulfilled according to customer specifications.
3. Customer Service: Provide friendly and prompt service, answer customer inquiries, and resolve any concerns or complaints.
4. Menu Knowledge: Familiarize yourself with the restaurant's menu offerings to assist customers with their orders and provide recommendations as needed.
5. Maintain Cleanliness: Keep the cashier area and surrounding space clean and organized, including wiping down surfaces and restocking supplies.
6. Upselling: Suggest additional items or promotions to customers to enhance their dining experience and increase sales.
7. Collaboration: Work closely with kitchen staff to ensure orders are prepared and delivered efficiently.
9. Compliance: Adhere to all food safety regulations and company policies, including proper handling of food and maintaining a sanitary work environment.
10. Teamwork: Assist coworkers in various tasks as needed to ensure smooth restaurant operations.