OverviewRiverfront HotelOmni Hotels and Resorts creates genuine,authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture,authenticity to the markets in which we operate,innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.Job DescriptionTo ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities
To consistently insure the maximum guest information in the restaurant.
Pre-meal meeting conducted with service staff on a daily basis.
Supervision of floor during operation.
Ensure that service personnel follow service scenario.
Monitor timing of guest experience.
Handle all complaints to the guests' satisfaction.
To maintain a consistently smooth running operation.
Service staff on duty as scheduled.
Kitchen, stewarding and cashier staff on duty as scheduled.
Side-stands fully stocked with equipment.
All side-work complete.
Coffee, and roll warming equipment functioning.
Ensure station rotation in seating.
Assist in seating or service of guests as necessary.
Coordinate all functions in dining room during service.
Monitor productivity of service, kitchen and stewarding staff.
To monitor and critique the quality and consistency of the food product.
Special boards and/or descriptions posted accurately.
Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
Know and adhere to all company policies and procedures.
Know emergency procedures (including CPR) and work to prevent accidents.
Perform any and all other duties assigned and/or required by management.
Qualifications
1-2 years of F&B supervisory experience in a restaurant setting required, fine dining preferred.
Individual must be able to work in fast pace environment and multitask.
Proven effective leader and ability to delegate.
Able to train, develop and lead a team to success.
Able to push, pull, carry, bend, and lift objects up to 50 lbs. with frequent bending, reaching overhead, and twisting.
Able to stand or walk for an extended period or for an entire work shift.
Computer literate and detail orientated a must, basic mathematical skills and be able to create and understand financial reports.
Must possess excellent written and verbal communication skills as well as organizational skills.
Flexible schedule to include weekends and holidays.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Job LocationsUS-LA-New OrleansPosted Date13 hours ago(11/4/2024 3:08 PM)Requisition ID 2024-116091 of Openings 1Category (Portal Searching) Food & Beverage