Client Experience Coordinator

Job DescriptionWe are seeking a highly organized and proactive Client Experience Coordinator to join our team. In this role, you will be responsible for managing the client journey from onboarding to project completion, ensuring a seamless and satisfying experience. You will act as a key liaison between clients and internal departments to guarantee clear communication, timely execution, and exceptional service delivery.ResponsibilitiesServe as the primary point of contact for clients throughout their engagement with Signal Tru BrandCoordinate client onboarding and ensure all expectations and deliverables are clearly definedTrack project milestones and maintain timelines to ensure timely completionCollect and respond to client feedback and resolve issues in a timely, professional mannerCollaborate with design, strategy, and marketing teams to communicate client goalsMaintain detailed records of client interactions and project documentationAssist in developing processes that improve the overall client experience