Job description
As a Tow Truck and Roadside Dispatcher, you will play a key role in coordinating the movement of vehicles and ensuring timely drop off's. You’ll work closely with customers, insurance companies, and our experienced agents, receiving hands-on support every step of the way.
Responsibilities
Optimize routing and scheduling for maximum efficiency and cost-effectiveness
Resolve issues during transit with swift, effective solutions
Maintain accurate records of dispatch activities and communications
Use dispatching software
Take payment information
Location: Remote
Job Type: Independent Contractor
compensation:
About Us:
We are a fast-growing towing and transport company committed to delivering efficient and reliable transportation solutions. Our collaborative team thrives on innovation and exceptional customer service. We’re seeking motivated and experienced dispatchers to join our team.
Job Description:
As a Tow Truck and Roadside Dispatcher, you will play a key role in coordinating the movement of vehicles and ensuring timely drop off's. You’ll work closely with customers, insurance companies, and our experienced agents, receiving hands-on support every step of the way.
Key Responsibilities:
- Communicate with customers, insurance companies and other 3rd party vendors to secure work orders.
- Track and provide updates to customers and team members.
- Optimize routing and scheduling for maximum efficiency and cost-effectiveness.
- Resolve issues during transit with swift, effective solutions.
- Maintain accurate records of dispatch activities and communications.
Qualifications:
- Proven experience as a tow truck and roadside dispatcher or in a similar logistics role is helpful.
- Strong understanding of transportation regulations and compliance is helpful but training is provided
- Excellent communication and negotiation skills.
- Ability to multitask and work independently in a fast-paced environment.
- Proficient in basic computer skills such as email, internet searches, chats and DMs.
What We Offer
- Hands-on support from an experienced agents team to ensure your success.
- A team-oriented approach to all operations.
- You will work side by side with experienced professionals.
- Flexible remote work environment with potential for long-term growth.
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Job Type: Contract