Vacancy caducado!
- Provide support for computer-based information systems including analysis, development, testing, implementation, documentation and maintenance
- Coordinate with vendors to implement, upgrade and maintain software systems
- Design and maintain incoming and outgoing data interfaces needed to meet file submission or reporting requirements
- Develop, maintain, and troubleshoot reports
- Support staff and systems in home office and remote locations
- Works directly with internal customers to ensure that their system needs are met
- Recognizes processing/programming inefficiencies, documents problems, recommends solutions, initiates corrective actions, informs internal customers of the solutions
- Participates in the analysis, design, testing and implementation of information systems
- Programs and documents according to departmental standards
- Prepares instructional material for internal customers as needed
- Assists with systems training as needed
- Works closely with other IT Applications Development staff to support computer based systems
- Assists in the upgrade of applications supported by the Application Development Team
- Works with IT Technical Support and Networking staff to evaluate technical environment needed to support computer based systems
- Works with IT Production Support staff to ensure the smooth operation of production systems
- Prepares operational procedures for production processes
- Works with software vendors to implement, enhance and maintain third party software systems, including data interfaces
- Develops and maintains production reporting and develops adhoc reporting as required
- Identifies data elements needed to meet reporting requirements
- Coordinates data loads needed to meet reporting requirements
- Works with internal customers to resolve report discrepancies
- Develops and maintains processes to extract and transfer data
- Automates routine electronic data processes
- Builds and maintains databases
- Assists with database administration
- Assists with performance monitoring, disk space monitoring, security, data backups and restores as needed
- Backs up other IT personnel during staff outages
- Assists with night operations as needed
- Assists with the development of automation scripts
- Performs other duties as assigned
- High School Diploma / GED
- 1+ years of knowledge of industry software
- 1+ year of experience working with report writing software
- 1+ year of experience working with relational databases
- 1+ year of experience working with data extraction tools
- 1+ year of experience working with data transfer tools
- 1+ year of experience working with data mapping tools
- 1+ year of experience working with project management methodologies
- 1+ year of experience working with word processing and spreadsheet software
- You will be asked to perform this role in an office setting or other company location
- If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.
- 1 to 5 years health care or related work experience
- 1 to 5 years programming experience
- Computer Science or related technical degree
- Healthcare Administration experience or related knowledge
- Basic knowledge of web-based technology
- Professionalism
- Ability to work independently
- Excellent oral and written communication skills
- Ability to meet deadlines
- This position must comply with all applicable Louisiana Department of Insurance, Centers for Medicare and Medicaid Services (CMS), Health Insurance Portability and Accountability Act (HIPAA) regulations, as well as other applicable State and Federal regulations
- Available for two to three business trips annually
- Available for after hours work as needed to support operational needs
- Able to communicate effectively with IT staff, internal customers and external business partners
- Able to work independently and as part of a team
- Able to handle multiple priorities and meet deadlines
- Possess significant initiative and organizational skills
- Exhibit enthusiasm and commitment to assignments
Vacancy caducado!