Job DescriptionReplace consumables, including customer provided paper at each printer device location
Ensure adequate consumables are available at customer sites
Clear paper jams
Assist end user with device functionality
Report customer dissatisfaction to CM
Assist with the collection of usage pages per devices, as needed
Swap out devices with spares as needed
Perform initial trouble shooting
Replace spare devices as directed
Perform maintenance on devices as directed by ADM
Perform Proactive Monitoring - Web based SW to manage fleet
Track usage/activities @ customer sites
Manage utilization of onsite spare device inventory
Coordinate with 3rd Party Suppliers to obtain status of 3rd Party equipment
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements1 year of experience nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].