Customer Service Agent

Job DescriptionWe are seeking a professional and motivated Customer Service Agent to join our Baton Rouge team. You will play a vital role in maintaining strong customer relationships and ensuring our clients receive exceptional support and solutions.ResponsibilitiesHandle incoming customer inquiries via phone and email in a courteous and efficient mannerResolve product or service issues by clarifying complaints and providing appropriate solutionsDocument customer interactions accurately within internal systemsFollow up to ensure full resolution and customer satisfactionCollaborate with internal departments to expedite issue resolutionMaintain a positive and professional demeanor at all times