Customer Service Representatives/Streaming Services - Remote

This role is for you if you genuinely love connecting with and assisting others; you are energized by the opportunity to turn someone’s day around; are patient and empathetic, engaging and upbeat; are an outstanding team player who rises to a challenge, displays resourcefulness, adaptability, and flexibility; and are comfortable working in a fast-paced environment.At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly.What We Offer:An attractive hourly rate of $15.25Paid training, PTO, and 401kMonthly recognition and incentive programsMedical, dental, and vision benefits, EAP, health and wellness programs, and moreThe opportunity to connect with streaming services customers one-on-one, over the phone and through email, showcasing your technical savviness and ability to deliver exceptional experiences every dayA chance to really make a difference for others by helping them use and navigate the entertainment platform that delivers content they know and loveA never-boring culture where team members are celebrated for their creativity, passion, and flair with customersA strong promote-from-within policy that rewards you for your talent and dedication - 80% of our frontline leaders have been promoted from withing