Job Description:
We are seeking a detail-oriented and customer-focused Client Account Representative to join our team. In this role, you will be responsible for managing client accounts, ensuring customer satisfaction, and maintaining long-term relationships. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to client support.Responsibilities:Manage and maintain client accounts, ensuring high levels of satisfaction and retentionAddress client inquiries and concerns in a professional and timely mannerAssist in developing and implementing account management strategiesCollaborate with internal teams to ensure smooth delivery of servicesTrack and report client interactions, identifying areas for improvementSupport clients by providing product or service information and resolving any issuesMaintain accurate records of client communications and transactionsIdentify opportunities for account growth and expansion