POSITION: HR Administrative Assistant/ Receptionist EMPLOYEE CLASSIFICATION: Non-Exempt REPORTS TO: Director of HR POSITION SUMMARY: The HR Administrative Assistant/Receptionist position plays an important administrative role for the Human Resource Department which includes document management, filing and scheduling. Additionally, the Administrative Assistant/Receptionist position is responsible for managing the front office at the ARC Corporate offices. This includes, but is not limited to, greeting and assisting visitors, handling incoming phone calls, sorting incoming mail/packages and answering general questions regarding the corporate offices. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following is a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned below, and specific functions may change from time to time.
Provides general administrative assistance to the employees in the Human Resource Department including document management, filing and scheduling.
Maintains a stock of documents required for new hire onboarding, benefit enrollment, etc. ensuring that a sufficient number is always on hand.
Prepares packets of documents for new hire orientation classes, training programs, and other needs of the department.
Assists with data entry and document scanning and storage as assigned for new hires, benefit enrollment and other departmental needs.
Manages the front office at the ARC Corporate offices, including greeting and assisting visitors, handling incoming phone calls, sorting incoming mail/packages, answering general questions regarding the corporate offices, etc.
Working knowledge of the regular policies and practices utilized in both residential and outpatient facilities as well as other functions and programs operated by ARC.
Working knowledge of common computer programs such as, email, online calendars, Google drive, Microsoft Office, etc.
Must be a self-starter that is task orientated, organized, and punctual.
Maintain excellent phone etiquette
Effective and efficiently manage schedules
Protect the privacy of all staff and persons served/client information in accordance with Addiction Recover Care/ Odyssey, Inc.’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider
EDUCATION/EXPERIENCE/CERTIFICATION:
High School Diploma or GED
A minimum of 1 year administrative and management setting familiarity
Substance abuse experience preferred
Appropriate State and Federal Clearances
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction
Knowledge of the Human Resources Department
Attention to detail and organization
Computer literate
Ability to coordinate and manage multiple task
Ability to work independently with minimal supervision
Ability to prioritize work and work-related responsibilities
Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner
Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served
WORKPLACE ENVIRONMENT AND ESSENTIAL PHYSICAL REQUIREMENTS
Ability to sit and/or stand for long periods of time
Ability to read detailed health records
Ability to lift and carry up to 10 lbs.
Ability to operate computer and other equipment in the office
Must have sufficient mobility to move around the office and the community
DISCLAIMER:
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within the job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. ARC has the sole discretion to add or modify duties of the job and to designate other functions as essential at any time. The job description is not an employment agreement or contract.
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