Description Robert Half is currently seeking a Loan Servicing Support Specialist. The Loan Servicing Support Specialist is responsible for performing support duties related to the processing and servicing of loans. These tasks include necessary processes to maintain accurate system records, payment postings, legal documents, and customer communication. Are you a detail-oriented, organized, and driven individual? Then this is the Loan Servicing Support position for you!What you get to do every day
Manage loan maintenance, including modifications, extensions and required changes in core processing system
Take lead on credit reporting disputes and correct credit reporting errors
Make sure to respond efficiently and accurately to routine customer inquiries via telephone and email, including generating loan payoff letters
Attend to adjustments on loans, advances, and payments
Inquire into misapplied or missing loan payments
Check for completeness and accuracy of loan documentation
Prepares escrow payments for property taxes, insurance, and association dues Requirements - Strong communication skills and able to receive criticism well
High attention to detail as well as critical thinking and problem-solving skills
Proficiency with Microsoft office applications
Ability to work in a compliance driven and highly confidential environment
High school diploma or equivalent required (AA/BA/BS in Accounting, finance or economics preferred)
If you have the right work experience and have immediate availability we want to hear from you!. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .