Manager, ISP (Inside Plant)

This position is eligible to work in a hybrid work m odel (combination of in-office and remote days). JOB SCOPEManage all associated Inside Plant activities. Manage staff responsible for the reception, and distribution of off-air, satellite, microwave, and digital transport programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies. This includes the installation, construction, operation and repair of all equipment associated with the HE, Hubs and Optical Transport Network (OTN). Provide direction on day-to-day activities. DUTIES AND RESPONSIBILITIESManage staff responsible for the reception, and distribution of off-air, satellite, microwave, and digital transport programming up to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies.Develop an effective Inside Plant Operations team and assist them with developing their skills and process adherence as to drive a high performance culture and environmentResponsible for the hiring, firing, training, development, and performance management of staff.Ensure all cabling, equipment installation, power and cooling is in compliance with corporate TQA standardsEnsure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulationsAssist in the budgeting processes.Ensure ongoing training for technical personnelEstablish positive employee relations through effective communication and ongoing supportParticipate in assembling capital budget needsNotify senior management of activities and issuesHandle and resolve difficult issuesSet priorities for leads and participate in the review of performance of staffEnsure all required logs, records and other documentation are in compliance with company and FCC technical requirementsManage on-call rotation as necessaryPerform other duties as requested by managerBASIC / MINIMUM QUALIFICATIONSBachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experienceMinimum of eight (8) years HeadEnd Engineer, cable technician or Telecom work experienceMinimum of four (4) years Network Engineering experienceMinimum of four (4) years Management / supervisory experienceMinimum of two (2) years Project Management experienceMust be able to work the following shift: Monday Friday 8:00AM to 5:00PMADDITIONAL JOB QUALIFICATIONSMust be able to differentiate between different sizes and colors of wires and to make cable connections in tight spaces by bending, reaching, twisting.Should be able to read general system layouts from blueprints and system maps.In-depth proficiency of designing, installing and maintaining critical facility systems and service delivery equipment for all products.Knowledge of National Electric Code and National Electric Safety Code.In-depth understanding of and demonstrated ability to teach advanced video networking, IP networking and DOCSIS.PREFERRED QUALIFICATIONSNCTI Master Technician Certification or SCTE, BDS, BTS, BTCS Certifications, CCNA, CCDAIndividual has gained pertinent vendor certifications to bolster his or her effectiveness, such as: HVAC (Liebert, Trane, etc.), UPS / Inverter Vendor Certifications (Liebert, Alpha, etc.), Transport Vendor Certifications and Training (Aurora, Cisco, ARRIS, etc.)WORK ENVIRONMENTWork in a 24x7, fast paced environmentWork and travel in inclement weather.Work performed near power facilities and electricity#LI-SD4#LI-HYBRID EIP505-ISP 2024-29290 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Who You Are Matters HereWe're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.EOE, including disability/vets