One-Stop Navigator (Webb Road)Back to all jobsJob DescriptionOrganization:For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. We are looking for a One-stop Navigator to play a key role in furthering our mission in our Workforce Development area.EXPERIENCE/SKILLS & KNOWLEDGE :Two or more years of experience in a customer service role. Administrative skills required. Basic Understanding of one-stop operations. Excellent verbal and written communication skills. High level of computer literacy and ability. Proficient in Microsoft Office.ESSENTIAL FUNCTIONS :
Support the mission and vision of the Workforce Alliance and contribute to the outcomes of Workforce Alliance.
Support and assist in achieving the outcomes of the Workforce Alliance strategic plan.
Produce monthly operations reports.
Review customer flow to ensure services are not being duplicated and services are efficient and effective.
Ensure services are being provided as established in WIOA.
Track and report on referrals between organizations.
Train staff on the technology available at the One-Stops and assistive technology.
Ensure new staff are trained in partner program services.
Assist in hosting focus groups with staff and partners to assess what data should be gathered and shared.
Develop new and innovative ways to share data with others.
Assist with establishing agendas and plans for monthly staff and partner meetings with outcomes and goals.
The compensation for this position is: $20/hr.Benefits:
Medical and Prescription Plan - available first of month following employment
Paytient Medical Assistance Plan- available first of month following employment
Dental Plan with Ortho Option- available first of month following employment
Vision Care Plan- available first of month following employment
Flexible Spending Accounts- available first of month following employment
Group Life and AD&D- available first of month following employment
401(k) Plan available first of month following 90-days employment
Vacation and Sick Leave - accrual begins first day of employment
Paid Holidays
Personal days
Floating holiday
Accident and critical illness
Paid Volunteer Time Off - 8 hours per year
Employee Assistance Program
Employee Referral Bonus
Tuition Reimbursement Program
20% discount at Goodwill Industries of Kansas stores
Department: Workforce DevelopmentThis is a non-management positionThis is a full time position