PC Systems Specialist

Link Solutions is seeking a PC Systems Specialist to join our Fort Leavenworth, KS.Must be a US Citizen Must have an active DoD Security Clearance.Non-remote (relocation incentive available)The PC Systems Specialist will support the US Army Training Management Directorate in Fort Leavenworth, KS. The Specialist will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.Job Responsibilities:Oversees support tickets for Training Management Directorate (TMD) users.Report directly to Senior Leadership regarding ongoing projects and tasks.Direct and lead multiple projects, including planning, design, organization, and implementation, while providing subject matter expertise and technical guidance. Coordinate support with the local Network Enterprise Center.Respond to user inquiries and requests and provide technical assistance on PC systems, related hardware, software, and standard applicationsProvides help desk information and support; determines the cause of the problem; offers temporary solutions if the problem cannot be resolved within an appropriate timeframe.Installs, sets up or relocates, configures, troubleshoots, and supports PC/server hardware and software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; installs and configures network interfaces and Internet connections; diagnoses network cable and configuration problems.  Installs and maintains specialized software, including performing setup functions, developing associated file structures, report formats, and input forms, ensuring file security, performing data entry to populate associated databases, and documenting procedures.Implement and design an organization-wide set of standards for the implementation of future and existing information systems.Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.