Customer Service Representative

Job DescriptionSonar Spark is seeking a motivated and detail-oriented Customer Service Representative to join our Kansas City team. This role involves interacting with customers to provide product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, reliable, and thrives in a fast-paced environment.ResponsibilitiesRespond to customer inquiries via phone and email in a timely and professional mannerResolve product or service problems by clarifying the customer’s issue and determining the best solutionProcess orders, forms, and requests accuratelyMaintain detailed records of customer interactions and transactionsCollaborate with other departments to ensure customer satisfactionFollow communication procedures and guidelines